Contact Us
Got a question about one of our reviews, spotted something that needs updating, or just want to flag an issue with a no-KYC crypto casino we cover? Here's how to reach the Best Crypto Casino team.
How to reach us
The best way to contact us is by email at [email protected]. Send us as much detail as you can — which casino, which page, and what you noticed — and we'll get back to you as soon as we're able to. We read every message, though response times can vary depending on volume.
What we can help with
- Corrections or updates to a casino's supported coins, bonus terms, licensing details or payout speeds
- Questions about how a specific no-KYC casino on our list works, including verification levels and withdrawal limits
- Feedback on your own experience depositing, playing or cashing out with crypto at a listed site
- General enquiries about how we research and rank crypto casinos
- Reports of broken links, outdated offers, or bonus terms that no longer match what's live on a casino's site
What we can't do
We're an independent review and comparison site, not a casino operator, a payment processor, or a regulator. That means we can't:
- Process deposits, withdrawals, or account verification on your behalf
- Resolve disputes over a specific bet, bonus, or frozen account — those need to go through the casino's own support team, and if unresolved, their listed licensing authority (commonly Curaçao or Anjouan)
- Give tax or legal advice on crypto gambling winnings or crypto gains — for that, consult a qualified tax or legal professional
- Confirm whether online crypto gambling is permitted in your specific state — offshore crypto casinos operate in a legal grey area for US players, and it's on you to check your own state's laws before playing
Reporting a problem with a listed casino
If a casino we've reviewed has changed its bonus terms, delayed a payout beyond what it advertises, or you've run into something that doesn't match our write-up, tell us. Genuine reader reports are one of the ways we keep our rankings honest — alongside our own ongoing research into licensing, coin support, game fairness, and payout speed. Commission from any casino never buys a better position on our lists, and reader feedback that contradicts our current review gets checked against the source.
Before you get in touch
A few things are worth checking first, since they cover most of the questions we get:
- How we assess and rank sites is explained on our About Us page
- If you're worried about your own gambling, or someone else's, our Responsible Gambling page has tools and the National Problem Gambling Helpline (1-800-GAMBLER)
- Site rules, disclaimers, and how we use affiliate relationships are set out in our Terms and Conditions
A note on responsible gambling
Gambling should stay entertainment, not a way to solve money problems, and crypto adds an extra layer of risk on top since coin values can move sharply while your funds are in play. If gambling ever stops feeling fun or starts to feel out of control, the National Problem Gambling Helpline (1-800-GAMBLER) is free and confidential, and our Responsible Gambling page lists further support. Offshore, crypto-friendly casinos generally don't offer the same self-exclusion tools or player protections as state-licensed operators, so it's worth setting your own limits before you deposit. Every casino on this site is intended for players who meet the applicable legal age — 18 or 21 depending on the operator and your state — and eligibility always sits with the reader to confirm.